NOTICE: POLICY CHANGE
Effective July 1, 2024 each account will be limited to 3 payment arrangements (promise to pay) per calendar year.
NOTE: Failure to honor the payment arrangement you requested will result in any future requests being denied.
It has come to our attention that customers have been using Doxo to pay their water bills, we are not affiliated with them, please DO NOT pay your bill thru them. If you do, we have no way to check your payment, and you WILL be turned off if we haven't received the payment yet.
If you come in to sign up for service at 3:15pm, you will not be turned on till the next work day
Violation Letter
IMPORTANT NOTICE!!!
PAYMENTS MADE ONLINE WITH A CREDIT CARD OR DEBIT CARD ARE NOT POSTED UNTIL THE NEXT BUSINESS DAY.
TO AVOID TERMINATION PLEASE PAY THE DAY BEFORE THE TERMINATION DATE.
IF YOU PAY ONLINE THE DAY OF TERMINATION, YOU NEED TO CALL THE OFFICE AND LET US KNOW, PAYMENTS RECEIVED AFTER 10:00AM ARE STILL SUBJECT TO TERMINATION!!!!
UCMR5 – Analytical results
The EPA requires Lubeck PSD to do a UCMR5 report, to see the report, click here.
The Lubeck PSD annual Consumer Confidence Report (CCR) is currently available for review at the following link.
Click Here for the Report!!
In addition, a hard copy is available at our office or by calling 304-863-3341 to request that a copy be mailed to your home.
The CCR is required by the Environmental Protection agency to notify customers of the water testing results for public water systems throughout the country. We encourage you to read your water quality report and share it with others.
For any questions concerning this report, please call us at the above number.
Customer Count:
Sewer- 2426
Water- 4881
'In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, religion, sex and familial status. (Not all prohibited bases apply to all programs).
To file a complaint of discrimination, write USDA, Director, Office of Civil Right, 1400 Independence Avenue SW, Washington, DC 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TDD).'